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Orders are processed during business hours Wednesday to Friday. Orders made outside these hours will be sent on the following Wednesday. Orders will be shipped via Australia Post or Sendle.

Free shipping within Australia on all orders over $150. 

$10 shipping for orders under $150.

$30 international shipping.

Please let us know if you would like Express Shipping or Signature on Delivery.

We do not accept liability for items lost in the mail but will do everything we can to help you locate it. 



In Store

Change of mind returns may be exchanged for another item or store credit. Refunds will only be offered where garment is faulty. Items must be returned within 14 days of purchase, unworn and in as new condition. Sale items cannot be returned.


Kumo will exchange or refund full priced orders within 14 days of purchase. Items must be unworn and in as new condition. Customers are responsible for additional shipping costs and the safe return of goods. Sale items can be exchanged for another item or store credit. Custom items cannot be returned. Please email if you need to discuss an exchange or refund.